All Systems Operational

Uptime over the past 90 days. View historical uptime.
Bot Operational
90 days ago
99.99 % uptime
Today
Bot-Service ? Operational
90 days ago
99.98 % uptime
Today
Slack Bot ? Operational
90 days ago
100.0 % uptime
Today
AI Query Operational
90 days ago
100.0 % uptime
Today
Federation Service ? Operational
90 days ago
100.0 % uptime
Today
Api Gateway ? Operational
90 days ago
100.0 % uptime
Today
Tenant Service Operational
90 days ago
100.0 % uptime
Today
Ticketing Operational
90 days ago
99.98 % uptime
Today
Service Portal Operational
90 days ago
99.96 % uptime
Today
Mail Server Operational
90 days ago
100.0 % uptime
Today
Bot Management Operational
90 days ago
100.0 % uptime
Today
Bot Management Service Operational
90 days ago
100.0 % uptime
Today
Knowledge Management Operational
90 days ago
100.0 % uptime
Today
Knowledge Management Service Operational
90 days ago
100.0 % uptime
Today
Ingestion Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 28, 2025

No incidents reported today.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Ticketing application not visible in navigation menu, intermittently.
Resolved - This incident has been resolved.
Aug 20, 07:08 UTC
Investigating - Ticketing application not visible in navigation menu for some users intermittently. We are facing some caching issue and looking a identifying a fix. Till them users are advised to use the url directly to access the application.
Aug 19, 20:01 UTC
Aug 19, 2025
Ticketing Application Access issue
Resolved - Ticketing application was not visible in navigation menu. this issue was reported and resolved.
Aug 19, 12:30 UTC
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025
Ticketing Service Catalog application partial outage
Resolved - This incident has been resolved.
Aug 14, 11:41 UTC
Monitoring - The fix is deployed and found to be working.
Aug 13, 16:05 UTC
Identified - Some customers may have access issues to the service catalog designer application. Team is investigating the settings for the same for a fix.
Aug 13, 11:39 UTC
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